Slough Libraries Online Public Access Accessibility Statement

Accessibility Statement

This accessibility statement applies to Slough Libraries Online Public Access Catalogue , run by Slough Borough Council. 

This website is run by Civica on behalf of Slough Borough Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

•Change colours, contrast levels and fonts
•zoom in up to 300% without the text spilling off the screen
•navigate most of the website using just a keyboard
•navigate most of the website using speech recognition software
•listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.
Abilitynet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible. You can see a full list of any issues we currently know about in the Non-accessible content section of this statement.

Feedback and contact information

If you have an accessibility query including:
•If you are experiencing issues with accessing information or using the website
•If you find an accessibility problem not listed on this statement
•If you have positive feedback on the accessibility considerations made
•Or if you need information on this website in a different format like accessible 
•PDF, large print, easy read, audio recording or braille

Please contact us at library@slough.gov.uk 

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

library@slough.gov.uk 

or call

01753 875533

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)

If you are in Northern Ireland and are not happy with how we respond to your complaint you can contact the Equalities Commission for Northern Ireland who are responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’) in Northern Ireland.

Once you have reported a problem with our website or asked for an alternative format, but you are not happy with our response, you can use our 
Complaints and feedback – Slough Borough Council to register your difficulty. This helps us improve our systems. 

Contacting us by phone or visiting us in person

Our libraries have audio induction loops

•Find your nearest library here 

Contact us at by email library@slough.gov.uk or call 01753 875533

Technical information about this website’s accessibility

Slough Borough Council is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 201

Compliance Status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content
We formally test the accessibility of key user journeys that represent the breadth of content across our website on a regular basis against WCAG 2.1 AA standards.
Some parts of the website may not work for everyone. Below are known issues that we either need to fix, cannot fix, or do not need to fix right now.
If you find something that does not work that we missed, remember to contact us at library@slough.gov.uk.

Non-compliance with the accessibility regulations

Keyboard navigation

We do not yet provide a function to navigate calendars (for date input) using keyboard only.
We do not provide a function to navigate ‘containers’ using keyboard only.

Disproportionate burden

At this time, we have not made any disproportionate burden claims

Content that’s not within the scope of the accessibility regulations

At this time, we have not identified any content that is not within scope of the accessibility regulations

3rd Party content

Our website contains third-party content. We do not have control over and are not responsible for the accessibility of this content, but we make best endeavours to work with the 3rd party to improve its accessibility. This may include:

•Links to non-SBC websites
•Content/functionality on our website
•Content hosted on other websites, such as social media sites

Our 3rd party partners publish their own accessibility statements; these are contained within their websites:

Overdrive and Libby accessibility statement 

BorrowBox website accessibility statement

BorrowBox apps accessibility statement

Preparation of this accessibility statement

This statement was prepared on 31/12/2021 It was last reviewed on 31/12/2021
This website was last tested on 31/12/2021. The test was carried out by Slough Libraries